Contact Us

LampGrove is operated by UrbanRide Bikdw LLC.

For product questions, order updates, cancellations, returns, or after-sales assistance, please email our customer support team.

Email: service@lampgrove.com

Customer service hours: Monday–Friday, 9:00 a.m.–6:00 p.m. (UTC+8)

Registered address: 79 Jodeco Station Dr, Stockbridge, GA 30281, United States

If you are contacting us about an existing order, please include your order number and a description of your request.

Please contact us before returning any item. Use only the return address provided in your approved return instructions.